The TELUS crew acknowledges that our function spans lots of Territories and Treaty regions and we are grateful for the standard Knowledge Keepers and Elders that are with us these days, individuals who have long gone in advance of us along with the youth that encourage us.
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I bought the exact same call.She reported her title was Jennifer Smith and experienced a thick accent. I have straight away reset my koodo password and cancelled my bank card. She experienced my telus and so forth. account number by now.
Update Previous name soon after relationship Hey does everyone know how to update your last name? I have requested a couple of
The new contacting attribute calls for unidentified callers to listen to a quick concept and manually respond with a a person-digit code. Such as, a first-time dialer attempting to connect to a customer with the decision Handle feature are going to be greeted with a short information stating “this range has Get in touch with Manage – for getting by, make sure you push 9.” The range is randomly generated. As soon as the digit is pressed, the call will hook up.
Many thanks to the reply, Telus Support, but it's at last in excess of. The final rep I spoke to assured me it is actually cancelled and I gained’t be billed any more.
I too happen to be hoodwinked into signing up with them - cell, internet and residential safety. Was informed my mobile will likely not maximize if I up grade (Bogus, which I should have known improved although the rep held insisting following inquiring quite a few instances). Home protection is just not essential for me, nevertheless the worsted A part of it is usually that It truly is truly not a thing that is dependable. My lock which is purported to unlock which Telus billing support has a passcode refuses to work. The installer arrived again to fix it but it really worked two times after he reset it then not due to the fact. Then When the internet goes out it can be useless, so far as I'm able to see it's offline then.
Has any individual been charged for telus and nothing was even connected? N they wont pay out me again yesterday
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Incorporating authentic auto-dial callers (like your health care provider’s Workplace for appointment reminders, or your son or daughter’s faculty) to your allowed checklist are going to be essential – as these calls would normally hardly ever get via.
The TELUS staff acknowledges that our function spans many Territories and Treaty spots and we are grateful for the traditional Awareness Keepers and Elders that are with us right now, those who have long gone right before us and the youth that encourage us.
I am advised to talk to Loyalty and determination and still having no exactly where. I've managed to speak to two those who named by themselves supervisors during the Philippines, who couldn't enable me.
So inefficient. An email would get the message throughout quite a bit a lot easier. The subsequent agent stated sorry and may reverse the last thirty day period’s cost and cancel it. The subsequent month A further $7. Sigh. About the mobile phone once more over 1-one/2 hour. The second agent was defending her employer and implying I used to be wrong. Just demand me the $340 and end the $7 regular Invoice and terminate the digicam, I begged her, after which you can I finished the decision. She remaining a concept indicating she are not able to carry on With all the cancellation considering the fact that I hung up. At this stage I’m experience physically unwell from it. I connect with once more… 45 minutes. Be sure to, just close this relationship now. Eventually A different agent certain me It could be cancelled. In total, above eleven hours within the phone considering the fact that February hoping to cope with the camera return. It felt like punishment… as if I’m the enemy - following expending in excess of $forty,000 with Telus through the years and never ever after complained. I’m quite individual and polite. My ask for was so basic. The entire factor was made painfully complicated and extended for months.
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